Privacy Statement

Last Updated: April 2026

Overview

We are committed to protecting your privacy and handling personal information responsibly. This Privacy Statement explains what personal data we collect, how we use it, and the choices available to you. It applies to all interactions with our website and related services.

By using our site, you agree to the practices described in this Statement.

Personal data we collect

We collect only the information needed to operate our website, deliver services, and improve your experience. Personal data may include:

Information you provide directly

  • Contact information (name, email address, phone number).
  • Form submissions (inquiries, support requests, feedback).
  • Account details if you create an account (username, password).
  • Uploaded content (documents, messages, attachments).

Information collected automatically

  • Device and browser information (IP address, browser type, operating system).
  • Usage data (pages viewed, links clicked, time spent on the site).
  • Log data (access times, error logs, performance metrics).
  • Cookies and tracking technologies (preferences, analytics, session data).

Information from Third Parties

  • Analytics providers (aggregated usage insights).
  • Service partners (if you interact with integrated tools).

How we use personal data

We use personal data for legitimate business purposes, including:

To operate the website

  • Deliver site functionality.
  • Maintain performance and reliability.
  • Enable secure access and authentication.

To communicate with you

  • Respond to inquiries and support requests.
  • Send updates or administrative messages.
  • Provide information you request.

To improve the experience

  • Analyze usage patterns.
  • Enhance content, navigation, and features.
  • Personalize your experience.

To ensure security

  • Detect and prevent fraud or misuse.
  • Monitor for suspicious activity.
  • Protect the integrity of our systems.

To meet legal obligations

  • Comply with regulatory requirements.
  • Respond to lawful requests from authorities.

We do not sell personal information.

How we share personal data

We may share personal data with:

  • Trusted service providers (hosting, analytics, security, email delivery).
  • Regulatory authorities when required by law.
  • Other parties when you give explicit consent.

All partners must follow strong privacy and security standards.

Cookies and similar technologies

We use cookies and similar technologies to:

  • Understand how visitors use the site.
  • Improve performance and usability.
  • Remember your preferences.

You can manage cookie settings through your browser.

GDPR compliance (EEA, UK, Switzerland)

If you are located in the EEA, UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:

  • Access to your personal data.
  • Correction of inaccurate information.
  • Deletion (“right to be forgotten”).
  • Restriction or objection to processing.
  • Data portability.
  • Withdrawal of consent.

We process data based on legitimate interests, contractual necessity, legal obligations, or your consent.

To exercise your rights, contact our privacy team.

CCPA compliance (California residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect.
  • The right to request deletion.
  • The right to opt out of the sale or sharing of personal information.
  • The right to non‑discrimination for exercising your rights.

We do not sell personal information as defined by the CCPA.

Requests may be submitted through our privacy team.

Data retention

We retain personal data only as long as necessary to:

  • Provide services.
  • Meet legal obligations.
  • Resolve disputes.
  • Enforce agreements.

When data is no longer needed, we securely delete or anonymize it.

Children’s privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that such information was collected, we will delete it promptly.

International data transfers

If you access our site from outside the United States, your data may be transferred to and processed in the U.S. or other countries. We use appropriate safeguards, such as Standard Contractual Clauses (SCCs), when required.

Changes to this Privacy Statement

We may update this Privacy Statement to reflect changes in our practices or legal requirements. When updates occur, we will revise the “Last Updated” date. Continued use of the site indicates acceptance of the updated Statement.

Contact

If you have questions about this Privacy Statement or wish to exercise your privacy rights, contact our privacy team:
privacy@pentapos.net